Deliveries are made Monday to Friday, and someone will need to be there to accept the delivery and move it to where it is to be sited. The delivery is via a Pallet Company who deliver to kerbside as near to the property as they can get.

Standard Delivery is their economy service where delivery to you is 1 to 3 days after they collect your log store from us. We can request it on a particular day but this is not guaranteed, however we do ask that they give you a telephone call prior to delivery.

You can upgrade delivery to a specific day and morning delivery for an extra £18. Saturday morning delivery can also be arranged for an extra £35. If you are not able to be there Monday to Friday and cannot arrange for someone else to accept delivery then this may be the best option for you.

If you need an evening delivery (daylight hours) we may be able to arrange a courier delivery. For this option just let me know when you order so I can find a suitable courier in time. Evening delivery is around £55 but varies from courier to courier.

When your log store is nearly ready we contact you to check the delivery timing with you. Once it leaves here they take the store to another delivery service near to your address, who should then ring you prior to delivery. Please make sure you give us a telephone number they can contact you on to arrange this. This can be 1 to 3 days from collection from us.

Payment can be made by Cheque or Bank transfer, or card payment can be made via the website using PayPal to process the payment. You do not have to already have or sign up for a PayPal account to pay this way, you can simply add your card details on our secure site.

Local deliveries can also be paid cash on delivery, by a cheque payment or by card on the website.